HRDC Claimable

WhatsApp Marketing for Small Business

Practical training on leveraging WhatsApp Business for customer engagement, sales, and marketing.

📅Contact for Schedule
⏱Half Day (4 hours)
📍Classroom / Virtual
Register Now

Program Overview

Practical training on leveraging WhatsApp Business for customer engagement, sales, and marketing. Perfect for small businesses looking to maximize this powerful communication channel.

Course Objectives

At the end of the course, the participants would be able to:

  • Set up WhatsApp Business effectively
  • Create automated responses and catalogs
  • Build customer lists and broadcast campaigns
  • Convert conversations into sales

Course Outline

Setup

  • WhatsApp Business API vs. App Fundamentals

Operations

  • Catalogue Management and Labels for CRM

Campaigns

  • Legal Broadcasting and Lead Nurturing Strategies

Who Should Join

  • Small business owners
  • Entrepreneurs

Methodology

  • Interactive lectures
  • Discussions
  • Practical Exercises & Case Study

Training Needs

  • Smartphone with active WhatsApp Business account
  • Good Internet / Wi-Fi connectivity
  • Notebook and stationery (if needed by participant)

Trainer Profile

Mr. Davin Sidhu

Mr. Davin Sidhu is an HRD Corp Accredited Trainer with extensive experience in accounting, management, and human resources training. He holds a Master’s Degree in Management from Manchester Metropolitan University (UK) and a Bachelor’s Degree in Accounting from the University of Hertfordshire (UK). With more than 15 years of experience in professional practice and higher education, he has served with several established colleges and universities in Malaysia. His expertise includes the development and delivery of competency-based programmes aligned with industry needs and professional standards. Mr. Davin specialises in training programmes such as Accounting skills for accounts clerks and assistants; Bookkeeping and cloud-based accounting software applications; Accounting & finance for non-finance managers; and Human resource and people management programmes.

Registration Procedure

  • Please fill up & Email us a copy of your registration form;
  • (HRD Corp Registered Employer) Please apply via HRDCorp e-TRiS for HRD Corp Claimable Course (SBL KHAS) scheme before training date (subject to approval),
  • (HRD Corp Registered Employer) Upon training completion, please fill up form PSMB/SBL-Khas/JD/14 and return it to us immediately. The delay in returning the form will result in delay of the employer’s submission of claims